Email Support Articles

Learn how to understand billing and payment management, preferences, view past invoices, and handle product services efficiently on your account manager.

This article explains how to transfer a domain from one Network Solutions account to another.

This article explains how you can upgrade your services in Network Solutions®.

Learn to create and submit a support ticket via your Account Manager at support.web.com. Follow our guide to get the assistance you need for your products.

Need to check the status of your support tickets? Learn how to easily view your current list of support tickets in your Account Manager to keep you updated.

Review and reply to a support ticket with this step-by-step guide ensuring you can easily communicate with our support team and get the help you need.

Easily manage your payment methods online! Learn how to add, update, or switch payment options with this simple guide. Keep your payment information current.

Do you have multiple accounts with Network Solutions? You can merge them to manage everything in one account—no more logging out of one account to access another.

Understand the different account roles and permissions and learn how to add, modify, and manage your account contacts.

Explore ICANN: Understand its importance and impact, including domain verification and updating WHOIS info in this ICANN frequently asked questions guide.

Follow this guide to access invoices in your account. You'll also discover how to view, save, and print detailed transaction records with just a few clicks.

Learn how to cancel your Network Solutions products or account. This guide provides the correct phone number and chat instructions to contact our support team in order to cancel an account or product.

Learn how to add your Canadian tax exemption number (GST/HST/QST) to your Network Solutions Account Manager to avoid being charged indirect sales tax.

This article explains how to set up your .tel account and website.

Learn to secure your online accounts by setting up or disabling two-step verification in your Account Manager. Follow our guide for easy and effective steps.

Prioritize the safety and security of your account by setting up a security PIN. Learn how to set up and update your security PIN in the Account Manager in this article.

Need to change your trusted phone number? This easy-to-follow guide walks you through the process step-by-step, ensuring your online accounts stay secure.

This contains links to the knowledge bases for Network Solutions, Register.com, and Web.com.

Discover how CISP / PCI Compliance protects payments, secures customer data, and keeps your online business safe from costly security risks.

Turn your vision into reality by following this New Account Setup Guide that unlocks everything you need from payment, domain, website, email and marketing.

Are you having trouble accessing your account? Resolve a ‘forgot login’ issue by recovering your User ID and password, ensuring you regain access securely.

Need help in managing your account? Learn how to add additional contacts to your account and the difference between administrative and technical contacts.

Simplify your Web.com experience! Learn how to merge your Web.com User IDs for effortless account management. Merge your accounts today and manage them easily.

There are several reasons for a DNS, contact, or name update failure. One of the reasons could be incomplete information. Learn how to address such issues.

Domain.com is becoming Network Solutions to broaden the products and services that Domain.com offers. This article answers questions related to brand consolidation.